The outsourcing industry has matured brilliantly over the past three decades. It generated jobs for thousands of Indians and significantly reduced unemployment. Initially providing services in the areas of manufacturing, payroll and computer operations, outsourcing today reaches out to embrace finance, human resources and recruitment as well as call centers.
There is no shortage of jobs in this industry and the skills they ask for do not really require an individual to be a rocket scientist. Indeed, a regular call center employs graduates as well as PhDs. Background does not matter, age is certainly no bar, gender is inconsequential and marital status unimportant.
The only skill asked of a candidate is his or her ability to speak fluently in English. But then most call centers provide training processes that are rigorous and measure a candidate’s progress by applying superior quality control measures.
Voice skills, accounting, finance are some of the areas in which workers are primed before they join a process. Specially appointed trainers oversee the entire process. There are organizations that have around 300 trainers employed at a time, just to guide new workers through the steps.
The rising rupee has allowed organizations to anticipate any costs that might be involved thus enabling them to accommodate their budgets accordingly.
Cosmos Consultings provide job openings in this vibrant industry in both the business process outsourcing as well as knowledge process outsourcing sectors. We have over a 100 employers and recruiters approaching us for better recruiting plans and superior recruitment models.
Visit us to know more: http://www.cosmosconsultings.com/
There is no shortage of jobs in this industry and the skills they ask for do not really require an individual to be a rocket scientist. Indeed, a regular call center employs graduates as well as PhDs. Background does not matter, age is certainly no bar, gender is inconsequential and marital status unimportant.
The only skill asked of a candidate is his or her ability to speak fluently in English. But then most call centers provide training processes that are rigorous and measure a candidate’s progress by applying superior quality control measures.
Voice skills, accounting, finance are some of the areas in which workers are primed before they join a process. Specially appointed trainers oversee the entire process. There are organizations that have around 300 trainers employed at a time, just to guide new workers through the steps.
The rising rupee has allowed organizations to anticipate any costs that might be involved thus enabling them to accommodate their budgets accordingly.
Cosmos Consultings provide job openings in this vibrant industry in both the business process outsourcing as well as knowledge process outsourcing sectors. We have over a 100 employers and recruiters approaching us for better recruiting plans and superior recruitment models.
Visit us to know more: http://www.cosmosconsultings.com/
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